Last Updated: 27/02/2025

Welcome to Bognor Beds Centre! These Terms and Conditions govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to comply with these terms.

1. General Information

• These terms apply to all sales made through our website or physical store.
• We reserve the right to update these terms at any time without prior notice.

2. Orders & Payment

• By placing an order, you confirm that all information provided is accurate.
• We accept payment via Klarna, credit/debit cards, PayPal.
• Klarna payments are subject to their terms and conditions. Late payments may result in additional fees from Klarna.

3. Pricing & Availability

• Prices are displayed in GBP and include applicable taxes unless stated otherwise.
• We strive to ensure accurate pricing, but errors may occur. If a pricing mistake is found after purchase, we will notify you and offer a refund or the option to pay the correct amount.
• Product availability is subject to stock levels. If an item is out of stock, we will contact you to arrange a replacement or refund.

4. Shipping & Delivery

• Orders are processed within 1-3 business days and delivered within the estimated timeframe provided at checkout.
• We are not responsible for delays caused by shipping carriers, customs, or other unforeseen factors.
• It is your responsibility to provide an accurate delivery address. We are not liable for lost packages due to incorrect address details.

5. Returns & Refunds

• We offer a 14-day return policy from the date of delivery.
• Items must be unused, in original packaging, and in resellable condition to be eligible for a return.
• To initiate a return, contact us with your order details. The return shipping cost is the customer’s responsibility unless the item is faulty or incorrect.
• Refunds will be processed within 5-7 business days after we receive and inspect the returned item.

6. Warranty & Defective Products

• Our products come with a 14 day warranty against manufacturing defects.
• If you receive a defective or damaged product, notify us within 48 hours of delivery to arrange a replacement or refund.
• The warranty does not cover damage due to misuse, improper assembly, or normal wear and tear.

7. Cancellations & Modifications

• Orders can only be canceled or modified within 24 hours of purchase, provided they have not yet been dispatched.
• If your order has already shipped, you must follow the return process.

8. Liability & Disclaimers

• We are not responsible for any indirect or consequential loss arising from the use of our products.
• While we take care to ensure our product descriptions are accurate, slight variations in color or material may occur.
• We do not guarantee uninterrupted or error-free access to our website.

9. Privacy Policy

• We respect your privacy and comply with data protection laws. Any personal information collected during transactions is securely stored and not shared with third parties without your consent.

10. Governing Law

• These terms are governed by the laws of the United Kingdom. Any disputes shall be resolved in UK courts.

11. Contact Information

For any questions regarding these Terms & Conditions, please contact us at:

📍 Return Address:
1 Station Road
Bognor Regis
United Kingdom

📧 Email: info@bognorbeds.com
📞 Phone: 01243697303